DJI CARE REF 2Y CARD (MINI 5 PRO) EU

FULL DESCRIPTION

DJI Care Refresh is DJI’s post-purchase protection plan that offers extended coverage for camera drones against accidental damage, natural wear, and unexpected incidents like flyaways or water damage. The 2-year plan for the DJI Mini 5 Pro in the EU is designed for users who want to fly worry-free, whether hobbyists or professionals.

How It Works

• Purchase of the activation card/code: either bundled with the drone or bought separately using its serial number.
• Activation under eligibility conditions (typically within 48 hours of drone’s first activation, or per DJI’s rules for that model). If missed, video verification may be required.
• Within the coverage period, requests for replacement can be made at reduced cost when damages are covered.
• Flyaway Coverage: for supported models, if drone is lost due to signal loss or other failure and cannot be retrieved, replacement is possible after submitting required flight record.

Who It’s For

This protection is ideal for:

• Drone enthusiasts flying frequently and in diverse environments.
• Content creators using the mini drone for travel, urban shoots, or social media.
• People wanting to avoid high costs from accidents or damage.
• Those seeking maximum peace of mind with EU-wide protection over 2 years.

KEY FEATURES

• Two-Year Coverage: Full 24 months with service plan.
• 4 Replacements: Up to four replacement units during the term, including 2 with Flyaway Coverage.
• Damage Coverage: Water, collisions, accidents, and natural wear.
• Flyaway Coverage: Supported for eligible models. Drone and remote control must be bound to DJI account prior to flight.
• Low-cost replacements: When damage occurs, replacement unit at a reduced fee.
• Free EU shipping (often): For return of damaged product; check local policy.
• Official Warranty Maintained: Key components remain under manufacturer warranty during plan validity.

TECHNICAL SPECIFICATIONS

• Product: DJI Care Refresh 2-Year Plan
• Duration: 24 months from valid activation
• Number of included replacements: 4 (including 2 Flyaway replacements)
• Damage types covered: collisions, accidental drops, water ingress, natural wear
• Flyaway Coverage: included for supported models with binding of drone & remote beforehand.
• Replacement fees: model-dependent, Flyaway fees typically higher; exact cost for Mini 5 Pro EU to be confirmed.
• Response time / replacement time: varies; Express option available in some cases for faster replacements.
• Territorial validity: European Union; Care Card must match region/country.
• Eligibility: new or recently activated drone; otherwise video verification required.

WHAT’S INCLUDED

• DJI Care Refresh 2-Year Card / Activation Code for Mini 5 Pro EU
• User guide / Information sheet
• Terms of Service sheet – EU version

FAQ

What is covered exactly?

Accidental damage, collisions, water damage, Flyaway (if model supports Flyaway Coverage), and natural wear. Not covered: intentional damage, theft, negligence, unauthorized modifications.

Can I purchase this at any time?

Only during eligibility period: usually within 48 hours of activation of the drone or if still unactivated. Otherwise, DJI requires a video verification process.

How many replacements can I request?

Up to 4 in two years under the 2-Year Plan, including 2 Flyaway replacements (if applicable).

How much is the Flyaway replacement fee?

Varies per model and region. For Mini 5 Pro EU, DJI will confirm the exact fee at launch; generally Flyaway replacements cost more than standard damages.

Do I need to bind the drone to my DJI account?

Yes. Drone and remote must be bound to your DJI account prior to flight to enable Flyaway Coverage.